88baji Privacy Policy

88baji is an online casino and sports betting platform operating under the brand name 88baji and accessible at https://88baji.win. The platform is designed specifically for players in Bangladesh and offers a comprehensive suite of products including live casino games, sports betting (with a particular focus on cricket), slot games, crash games, and promotional bonuses denominated in Bangladeshi Taka (BDT).

For the purposes of this Privacy Policy, "88baji", "we", "us", and "our" refer to the operators of the 88baji platform. "You", "your", and "player" refer to any individual who accesses, registers with, or uses the 88baji platform in any capacity.

This Privacy Policy constitutes a legally binding agreement between you and 88baji regarding the collection, use, storage, and disclosure of your personal information. It should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.

88baji collects personal data through several channels: information you provide directly during registration and account management, information generated automatically through your use of the platform, and information received from third-party payment providers and identity verification services. The categories of personal data we collect are detailed below.

88baji uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that has not been disclosed to you in this Privacy Policy.

• Account Creation & Management: To register your account, verify your identity, maintain your account settings, and provide you with access to 88baji services.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, Mastercard, and other supported payment channels. Financial records are retained for accounting and dispute resolution purposes.
• KYC & Age Verification: To verify that you are aged 18 or above and that your identity matches the registration information provided. This is a mandatory legal and platform requirement prior to processing any withdrawal.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited conduct as described in the Terms & Conditions.
• Customer Support: To respond to your enquiries, process complaints, and manage responsible gaming requests. Support communication records are retained to ensure continuity of service.
• Responsible Gaming Compliance: To enforce deposit limits, self-exclusion periods, session time limits, and other responsible gaming tools you have activated. This data is critical for player protection purposes.
• Platform Improvement & Analytics: To analyse aggregate, anonymised usage patterns across the platform in order to improve game selection, payment flows, user interface design, and overall platform performance. Individual player data is not used for commercial analytics shared with third parties.
• Marketing Communications: To send you promotional offers, bonus notifications, and event announcements relevant to your interests — but only if you have expressly opted in to receive such communications. You may opt out at any time by contacting support.
• Legal & Regulatory Compliance: To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and maintain records required by applicable laws.

88baji processes your personal data under the following legal bases, depending on the specific purpose of processing:

• Contractual Necessity: The majority of data processing on 88baji is necessary for the performance of the contract between you and 88baji — namely, the provision of online gaming and betting services in accordance with the Terms & Conditions. This includes account management, transaction processing, and customer support.
• Legal Obligation: Certain data processing activities are required by applicable law, including KYC/AML (Anti-Money Laundering) obligations, age verification requirements, and the retention of financial records for audit purposes.
• Legitimate Interests: 88baji processes some data on the basis of legitimate interests, including fraud detection, platform security, responsible gaming enforcement, and aggregate analytics for platform improvement. These interests do not override your fundamental rights and freedoms.
• Consent: Where processing is based on consent — particularly for marketing communications — you retain the right to withdraw that consent at any time without affecting the lawfulness of prior processing. Withdrawal of consent does not affect your ability to use the 88baji platform.

88baji does not sell or rent your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors: Your payment method identifier and transaction details are shared with the relevant payment processing partner (e.g., bKash, Nagad, Rocket, Upay, Visa/Mastercard networks, Dutch-Bangla Bank) solely to facilitate deposit and withdrawal transactions. These partners are bound by their own data protection obligations.
• Identity Verification Services: Where 88baji uses a third-party KYC verification provider, your identity documents and registration data may be shared with that provider for the sole purpose of completing age and identity verification. Such providers are contractually obligated to protect your data and use it only for verification purposes.
• Game Technology Providers: Technical session data (such as game session tokens and bet records) is shared with third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to the extent required to deliver their games within the 88baji platform. These providers do not receive your full personal profile.
• Legal & Regulatory Authorities: 88baji may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by law or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of 88baji, its players, or third parties.
• Corporate Transactions: In the event of a merger, acquisition, or sale of substantially all assets of the 88baji business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer via email or a prominent notice on the platform prior to the transfer taking effect.

88baji's primary platform operations and data storage infrastructure are configured to serve Bangladeshi players. However, some of our third-party technology partners — including game providers and platform infrastructure services — may process data on servers located outside Bangladesh. Where data is transferred internationally, 88baji takes steps to ensure appropriate safeguards are in place.

• Third-party providers who process data on behalf of 88baji are selected on the basis of their data security standards and contractual data protection commitments.
• Transfers to game providers such as Evolution Gaming and Pragmatic Play are limited to the technical session data required to operate their games; full personal profiles are not transferred to game studios.
• 88baji does not transfer your financial transaction data, KYC documents, or full registration records to entities outside of the payment processing and identity verification chain described in Section 5.

88baji retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a period of 5 years following permanent account closure, to satisfy legal and audit obligations.
• Transaction Records: Deposit and withdrawal records are retained for a minimum of 7 years in accordance with standard financial record-keeping requirements applicable to the platform's operations.
• KYC Documents: Identity verification documents are retained for the duration of your account and for 5 years following account closure. Retention beyond this period requires a legal basis.
• Support Communications: Live chat transcripts, email correspondence, and WhatsApp logs with 88baji support are retained for 3 years from the date of the interaction, or longer if related to an open dispute or investigation.
• Gaming History: Individual bet and game session records are retained for 5 years from the date of the activity to facilitate dispute resolution and responsible gaming monitoring.
• Marketing Consent Records: Records of your marketing consent or opt-out are retained for the lifetime of your account and for 3 years following closure, to demonstrate compliance.

When personal data is no longer required for any of the above purposes and no legal obligation to retain it exists, 88baji will securely delete or anonymise it in accordance with our internal data disposal procedures.

88baji uses cookies and similar technologies (such as local storage tokens and session identifiers) on its platform to deliver a functional, secure, and personalised experience. The following categories of cookies are used:

• Strictly Necessary Cookies: These are essential for the operation of the 88baji platform. They maintain your login session, remember your account preferences, and ensure security features such as CSRF protection function correctly. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These remember your preferences such as preferred language settings, last-used payment method, and display settings. They improve your experience but are not essential for core functionality.
• Analytics Cookies: 88baji uses first-party analytics cookies to collect aggregate, anonymised data on how players navigate and use the platform. This data is used to identify areas for improvement. Individual player behaviour is not tracked for commercial profiling.
• Session Security Tokens: Temporary session tokens are stored in your browser's local storage or as session cookies to maintain an authenticated session. These expire automatically when you log out or when your session times out.

88baji does not use third-party advertising cookies, cross-site tracking cookies, or social media pixel trackers. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the 88baji platform.

88baji implements a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS Encryption: All data in transit between your device and 88baji servers is encrypted using TLS 1.2 or higher. This applies to all platform pages including login, deposit, withdrawal, and account settings pages.
• Data Encryption at Rest: Sensitive personal data stored on 88baji infrastructure, including KYC documents and financial records, is encrypted at rest using industry-standard encryption protocols.
• Access Controls: Access to player personal data within 88baji's internal systems is restricted to authorised personnel on a strict need-to-know basis. Access is logged and regularly audited.
• Two-Factor Authentication (OTP): 88baji uses SMS OTP (One-Time Password) verification to Bangladeshi mobile numbers as a second authentication factor for login and sensitive account actions. This provides meaningful protection against unauthorised account access.
• Fraud Monitoring: Automated fraud detection systems monitor platform activity in real time for indicators of account compromise, multi-accounting, and financial fraud. Anomalous activity triggers immediate review by the 88baji security team.
• Security Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, 88baji will notify affected players without undue delay and will take immediate remedial action.

As a player whose personal data is processed by 88baji, you hold the following rights. To exercise any of these rights, contact 88baji support at [email protected] with your account details and a description of your request. 88baji aims to respond to all data rights requests within 30 days.

• Right of Access: You have the right to request a copy of the personal data that 88baji holds about you, along with information about how it is being processed.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Note that certain data (such as your registered name and date of birth) may require supporting documentation to amend.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Erasure requests are subject to our legal retention obligations — data required for financial, audit, or legal compliance purposes cannot be erased ahead of the mandatory retention period.
• Right to Restriction of Processing: In certain circumstances, you may request that 88baji restricts the processing of your personal data — for example, while the accuracy of data is being contested, or while an objection to processing is being assessed.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests, including any direct marketing communications. Objections to marketing are actioned immediately; other objections are assessed within the statutory period.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

88baji is strictly an 18+ platform. We do not knowingly collect personal data from any person under the age of 18. If you are under 18 years of age, you are not permitted to register an account, access the platform, or use any 88baji service in any capacity.

If 88baji discovers or is notified that personal data has been collected from a person under the age of 18, we will immediately close the associated account, delete the minor's personal data from our systems where legally permissible, and return any deposits made. Any winnings associated with the account will be forfeited in their entirety.

If you are a parent or guardian and believe that your child has registered on the 88baji platform, please contact 88baji support immediately at [email protected] and we will act without delay. 88baji takes underage gambling extremely seriously and supports parental control tools at the device and network level to help prevent minors from accessing gambling services.

The 88baji platform may contain references to third-party game providers, payment services, and technology partners. While 88baji exercises care in selecting its partners, we are not responsible for the privacy practices of third-party entities whose products or services are accessed via the 88baji platform.

When you interact with a game provided by a third-party studio such as Pragmatic Play or Evolution Gaming within the 88baji platform, a technical session is established with that provider's servers. The game provider's data processing of session-level technical data is governed by their own privacy policies. 88baji does not control those policies and encourages you to review the privacy documentation of any game provider whose content you use.

Payment processing partners such as bKash, Nagad, and Rocket process your payment information under their own privacy frameworks. 88baji shares only the minimum necessary data with these partners and is not responsible for how they handle data received directly from your interaction with their payment systems.

88baji reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, technology, legal obligations, or platform features. The date of the most recent update is displayed at the top of this page.

Where changes are material — meaning they significantly affect how we process your personal data or alter your rights — 88baji will provide advance notice to active players via email or via a prominent on-screen notification upon login. Minor clarifications and non-material amendments may be made without prior notice.

Your continued use of the 88baji platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you disagree with any updated terms, you should discontinue use of the platform and request account closure via support.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 88baji handles your personal data, please contact our support team using the details below. All privacy-related enquiries are handled with priority by our dedicated data protection team.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the live chat widget on the 88baji platform
• WhatsApp: +880 1700 000000 (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

88baji aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days. Where a complaint cannot be resolved to your satisfaction through the internal process, you retain the right to escalate the matter through any applicable legal channels available to you under the laws of your jurisdiction.